Sign Up & Find
Sign Up or Log In to browse the marketplace and find items you're interested in. In the marketplace, you can contact sellers or add items to your watchlist. If you need help, Contact Us.
Buy
Purchase items using the
“Make an Offer” or “Buy Now” features. Manage offers in My UniteCraft and if the seller counter offers or accepts, you will receive a confirmation email.
Pay
Payment is held in escrow until the transaction between Buyer and Seller is successfully completed. Toss out the worry with the spent grains!
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Ship
The buyer and seller are responsible for coordinating inspections and pick-ups. If the item is not as presented, you have a chance to refuse the item before payment is released to the Seller.
Buy with Confidence
Misrepresentation is one of the biggest risks for buyers. UniteCraft mitigates that risk with an option of using either the UniteCraft Hold Account (Free) or a third-party escrow service (Fees apply). In both cases, your money will only be released to the seller once you have completed specific checkpoints in your agreement, such as inspections. The buyer’s payment funds are held until the equipment is delivered and verified.
Frequently Asked Questions
What is the difference between “Buy Now” and “Make an Offer”?
The “Buy Now” option allows buyers to immediately purchase an item at the sellers “Offer Price”. This option allows buyers to avoid competing with other unknown buyers. The “Make an Offer” option allows buyers to submit offers for equipment. The seller will decide to accept, decline, or make a counteroffer. Sellers may set minimum offers, which will auto-reject any offer below a baseline price.
Can I buy without registering for a member account?
No. Without a member account, you can view all the items available in the marketplace, but you cannot make an offer or communicate with sellers. A member account confirms that you are a commercial brewer and intend to purchase equipment for use in a brewery. It also gives us the basic information needed to place offers on marketplace items.
Is the price of the equipment negotiable?
Yes, if the seller lists the item as “Make Offer”, we recommend buyers submit offers on equipment. Keep in mind that the seller may have multiple offers on the same piece of equipment; other offers cannot be seen by the buyer.
Am I able to retract or change an offer once it has been placed?
No. Once an offer is submitted, you are unable to remove or modify the offer. If you made an offer in error, please call us to assist you.
Can I inspect the item?
UniteCraft can coordinate your inspection and pickup (may not apply to all items). If the item’s condition or description is not as presented on the marketplace, the buyer may choose to refuse the item before payment is released to the Seller.
How do I get dimensions and/or specifications for my equipment?
UniteCraft cannot provide additional dimensions and/or specifications on equipment above that which is provided by the seller when listing the item. Buyers may obtain dimensions and/or specifications by sending an inquiry to the seller using the “Make an Inquiry” button on the item page, contacting the original equipment manufacturer, or visiting the manufacturer's website, or doing your own search on the Internet. A buyer should work with their transportation company to review common references for dimensions. The seller may choose to assist you with additional information but is not required to provide any additional information about the equipment.
Does the equipment come with any warranty or guarantees?
Unless outlined in the offer between the buyer the seller, ALL SALES ARE "AS IS", "WHERE IS", AND "WITH ALL FAULTS", AND BUYERS ONLY RECOURSE IS AGAINST THE SELLER. Where practical and feasible, we recommend buyers to do an inspection prior to purchasing.
Is there any pre-market viewing?
No, when a seller posts an item, the item goes through a review approval process. Upon review, it is available for offers by all members at the same time.
What is an “auto-reject” minimum price?
The "auto-reject" minimum price is determined by the seller and will automatically reject any offers below a minimum price.